Identity Verification

Users may be required to verify their identity before accessing full account features. This process includes submitting documents such as a passport or ID card and proof of address. Verification is usually completed within 24 to 72 hours.

Accounts may have limits applied until verification is complete. This can affect deposits, withdrawals or access to certain features, especially when transactions exceed standard thresholds.

Transaction Monitoring

All transactions are monitored in real time to detect unusual patterns. This includes deposits from £10 and withdrawals that may reach £5,000 per day. Systems analyse frequency, amount and payment methods used.

Unusual activity may trigger additional checks. These checks are applied automatically and can result in temporary delays while the account is reviewed.

Source of Funds

Users may be asked to provide information about the origin of their funds. This applies when transaction volume increases or when activity patterns change significantly.

Accepted proof may include bank statements, payment confirmations or other financial documents. Failure to provide this information may result in account restrictions.

Risk Assessment

Accounts are assessed based on behaviour, transaction size and frequency. Higher risk profiles may require enhanced verification steps and stricter limits.

Risk levels are updated continuously. Monitoring systems operate at all times and respond to activity within seconds to detect potential threats.

Suspicious Activity

Activity that appears irregular or inconsistent may be flagged for review. This includes rapid deposits and withdrawals, multiple account attempts or use of unsupported payment methods.

Accounts under review may be temporarily restricted. In some cases, funds may be held until verification is completed and activity is confirmed as legitimate.

Third-Party Transactions

Payments must be made using funds owned by the account holder. Transactions from third parties are not permitted and may lead to account suspension.

All payment methods must match the registered account details. Any mismatch may result in delays or cancellation of the transaction.

Record Keeping

Transaction records are stored for monitoring and compliance purposes. This includes deposit and withdrawal history, verification data and account activity logs.

Records are retained for a minimum of 6 months and may be kept longer if required for security or legal review.

Compliance Measures

Procedures are in place to detect and prevent misuse of the platform. These include automated checks, manual reviews and ongoing monitoring of user activity.

Failure to comply with AML requirements may result in account suspension, transaction refusal or permanent closure.

Policy Updates

This policy may be updated to reflect changes in regulations or internal procedures. Updates are applied immediately after publication.

Continued use of the platform indicates acceptance of the updated policy. Users are encouraged to review this section regularly.